Shipping policy
SHIPPING POLICY
Last updated: [date]
1. WHERE WE SHIP
We currently ship within the lower 48 United States only. We do not yet ship to Alaska, Hawaii, U.S. territories, or international addresses. Every order ships from Minnesota.
2. RATES
Orders $35.00 and over: free shipping. Orders under $35.00: a flat $5.99. Rates are shown at checkout before payment.
3. ORDER PROCESSING
Orders are processed and ship within 2 business days (excluding weekends and holidays). Subscription orders ship on your recurring cycle date.
4. TRANSIT TIME & TRACKING
Typical transit is 2–5 business days depending on distance from Minnesota; this is an estimate, not a guarantee. You'll receive tracking by email when the label is created.
5. DELAYED, LOST, OR STOLEN PACKAGES
If tracking hasn't updated for 7 days, or your package is marked delivered but you can't find it, email hello@limen.global and we'll help — chasing the carrier, filing a claim, or reshipping as appropriate.
6. ADDRESS ACCURACY & UNDELIVERABLE PACKAGES
You're responsible for providing a correct, complete shipping address. Packages returned as undeliverable or due to an incorrect address are handled under our Refund & Replacement Policy.
7. TITLE & RISK OF LOSS
Title and risk of loss pass to you when we deliver the order to the carrier; we'll always work with you in good faith on carrier problems.
8. CARRIERS & INTERNATIONAL
We ship via standard U.S. carriers (e.g., USPS/UPS). International shipping is not yet available; when it launches, applicable duties, taxes, and customs rules will be disclosed at checkout.
9. CONTACT
hello@limen.global — LIMEN LLC, 330 2nd Ave S, Ste 200 # 1029, Minneapolis, MN 55401, USA.